Water Damage

Emergency water removal, flooded basement cleanup, and professional drying—so you can get back to normal fast. Servicing Medina, Akron, Strongsville, Brunswick & surrounding Northeast Ohio communities

GET A FREE INSPECTION

We Work With Your Insurance


If insurance is involved, documentation matters. Photos, notes, and clear records can help the claims process move smoother. BTN can provide restoration documentation and straightforward updates so you understand what’s happening and what’s next. Coverage decisions are made by your insurance company, but our goal is to make the restoration side of the process less stressful.

Water Damage Restoration: What to Expect and What to Do First

Water damage can start small—one drip under a sink, a slow leak behind drywall, or a sump pump that can’t keep up after heavy rain. But once water gets into flooring, insulation, and framing, it spreads quickly and can create long-term problems if it isn’t dried the right way. That’s why professional water damage restoration isn’t just “cleanup.” It’s a controlled process designed to remove water, dry materials thoroughly, and reduce the risk of secondary damage like warping, odors, and mold. The biggest mistake most people make is waiting.  Moisture can move into hidden areas (behind walls, under flooring, inside cabinets), and those areas don’t dry properly with household fans alone. Fast action—done safely—can make a major difference in both the scope of work and the overall cost.

If you have water damage, the priority is: stop the source (if safe), avoid electrical hazards, document the damage, and start professional drying as soon as possible.

What To Do Immediately (Before Help Arrives)


If you’re dealing with a leak or flooding, these steps can help reduce damage while you’re waiting for service:

Checkmark inside a rounded square.

Stop the water source (shut off valve or main) if it's safe.

A check mark inside a rounded square.

Avoid electrical risks - do not step into standing water near outlets, cords, or the electrical panel.

Checkmark inside a square, indicating a completed or selected task.

Move valuables to a dry area if you can safely do so.

Checkmark inside a square.

Take photos/videos for documentation.

Check mark inside a rounded square.

Call for water removal and drying - standing water and hidden moisture get worse with time.

Why Water Damage Gets Worse Over Time


Water doesn’t just sit on the surface. It wicks upward into drywall, travels under baseboards, and can soak subfloors and insulation. Even if the visible water seems “gone,” moisture can remain trapped where you can’t see it—leading to musty odors, swelling materials, and higher restoration costs later.


A common rule of thumb: the sooner drying begins, the more you can often save—including materials that might otherwise need to be removed and replaced.

Call BTN Restoration Now — 24/7 Emergency Response
We’ll prioritize urgent water losses and dispatch a team as quickly as possible to start water removal and drying.

We Are IICRC Certified


When your property has water damage, the “quick fix” isn’t enough—you need the job done using proven methods that protect your home and help prevent long-term issues. BTN Restoration Group is IICRC-certified, meaning we follow recognized industry standards and best practices for water damage restoration, drying, and moisture monitoring. In plain English: we don’t guess—we use the right equipment, track progress, and focus on drying the structure properly so you can move toward “Back to Normal” with confidence.

Our Process

Black telephone handset icon.

Call / Submit the Form

Tell us what happened and where the damage is. If it’s urgent, call anytime—water emergencies are prioritized.

Document with checklist and hard hat, viewed with a magnifying glass.

On-Site Inspection & Moisture Check

We assess the damage, look for hidden moisture, and determine what needs to happen first. We'll work with your insurance company if necessary.

Document with dollar symbol, signature, and magnifying glass with exclamation point.

Clear Plan + Estimate

You get a straightforward scope of work, recommended next steps, and realistic expectations for timeline.

Black water drop with minus sign.

Water Removal & Mitigation

If needed, we begin extraction and set drying/dehumidification equipment to stop the damage from spreading.

Icon of steam rising from a circle.

Drying, Monitoring & Updates

We monitor moisture levels, adjust equipment as needed, and keep you updated as the job progresses.

Water Damage Services We Provide in Ohio

An outline of a right-pointing arrow.
An icon depicting a vacuum cleaner with a cloud of dust.

Water Removal & Extraction

We remove standing water quickly to reduce damage and speed up drying.

Black silhouette of a house being flooded by water.

Flooded Basement Cleanup

From seepage to full basement flooding, we clean up water damage and help protect your space from lingering moisture.

Icon: Cloud releasing rain, Wi-Fi symbol, wind, and water droplet.

Structural Drying & Dehumidification

Commercial-grade drying and dehumidification to help dry out materials properly—not just the surface.

A pipe with a crack leaking water.

Leak & Moisture Dedection

We identify moisture that may be trapped behind walls, under flooring, or in hard-to-see areas.

A pipe with a crack leaking water.

Repairs & Restoration Support

If repairs are needed after mitigation, we can coordinate next steps to bring your space back to normal.

When Water Damage Happens, Time Matters

A leak, burst pipe, or flooded basement can soak drywall, flooring, and insulation fast—and the longer moisture sits, the more expensive the cleanup can become. BTN Restoration Group helps Ohio homeowners and businesses respond quickly with water extraction, structural drying, dehumidification, and restoration support designed to stop the damage and prevent future issues.

Water Damage FAQs

  • How much does water damage restoration cost in Ohio?

    Cost depends on how much water is present, how long it sat, what materials are affected, and whether it’s clean or contaminated water. The fastest way to get accurate pricing is an on-site inspection and estimate.

  • Do you offer free estimates for water damage restoration?

    Yes. BTN provides free estimates. For active leaks or flooding, calling right away helps limit damage.

  • Do you provide 24/7 emergency water damage restoration?

    Yes. Water emergencies are prioritized 24/7 because fast extraction and drying can reduce the overall damage

  • How fast can you respond to a flooded basement?

    Response depends on call volume, weather events, and distance, but urgent water losses are prioritized. BTN can arrive as soon as 30 minutes from your phone call. Call immediately so we can schedule the fastest available dispatch.

  • How long does it take to dry out water damage?

    Drying time varies by materials and the amount of water. Many projects take several days. We rely on moisture readings—not guesswork—to determine progress.

  • Can you remove water and start drying the same day?

    In many cases, yes—especially for active losses. After inspection, we can often begin extraction and set drying equipment as soon as it’s approved to proceed.

  • Do you handle sump pump failures and basement flooding after heavy rain?

    Yes. BTN handles flooded basement cleanup, water extraction, drying, and moisture control after storms and sump pump issues.

  • Do you work with insurance for water damage claims?

    Yes. BTN can provide documentation and clear updates that support the restoration process. Coverage decisions are made by your insurance company.

  • Do you offer commercial water damage restoration?

    Yes. BTN works with businesses to reduce downtime when possible and provide clear documentation and communication.