Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by BTN Restoration Group LLC (“BTN,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, do not use the website.


Use of Website


You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:


  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to the website, servers, or systems
  • Interfere with the website’s operation, security, or performance
  • Upload or transmit viruses, malware, or harmful code
  • Use automated tools (bots, scrapers, crawlers) to access or copy site content without written permission


Website Content and Informational Purposes


All content on this website is provided for general informational purposes only. It is not professional advice, including legal, insurance, safety, or medical advice. You should consult appropriate professionals for guidance specific to your situation.


No Service Relationship


Using this website, submitting a form, requesting an estimate, or contacting BTN does not create a contractor-client relationship. A service relationship is formed only when BTN accepts the job and you sign a written agreement (or otherwise formally authorize work in writing).


Estimates and Scheduling


Any estimate, timeline, or scope description provided through this website or by contact with BTN is non-binding and may change based on inspection results, hidden conditions, materials affected, safety concerns, and other factors. Availability and response times may vary due to call volume, weather events, and service area distance.


Emergency and Safety


Restoration conditions may involve electrical hazards, structural instability, contaminated water, smoke residue, and mold. If you are in immediate danger, call 911. Do not enter unsafe areas. BTN is not responsible for actions taken before our team arrives or for unsafe conditions beyond our control.


Insurance


BTN may assist with documentation and communication during the restoration process. BTN is not a public adjuster, attorney, or insurance carrier, and does not interpret policy coverage or provide legal advice. Coverage and claim decisions are made by your insurance company.


Example Images and Results


This website may include example images, before/after visuals, graphics, or staged content used to illustrate restoration goals. These visuals are not a guarantee of results. Actual outcomes vary by damage type, severity, materials, and site conditions.


Intellectual Property


All website content, including text, graphics, logos, photos, design elements, and other materials, is owned by or licensed to BTN and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from site content without written permission, except for personal, non-commercial use.


User Submissions


If you submit information through our forms (including photos, messages, or property details), you represent that you have the right to provide it and that it is accurate to the best of your knowledge. You grant BTN permission to use the submitted information to respond to your request, provide support, and deliver services. We will handle personal information according to our Privacy Policy.


Third-Party Links and Services


This website may contain links to third-party websites or use third-party tools (such as maps, chat widgets, scheduling tools, or analytics). BTN does not control third-party sites and is not responsible for their content, availability, or privacy practices. Use third-party services at your own risk.


Disclaimer of Warranties


This website is provided on an “as is” and “as available” basis. BTN makes no warranties of any kind, express or implied, regarding the website’s operation, accuracy, completeness, reliability, or availability. BTN does not warrant that the website will be uninterrupted, secure, or error-free.


Limitation of Liability


To the fullest extent permitted by law, BTN will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the website, or your reliance on any website content. In all cases, BTN’s total liability related to the website will not exceed $100.


Indemnification


You agree to defend, indemnify, and hold harmless BTN and its owners, employees, and contractors from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the website.


Governing Law


These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.


Changes to These Terms


We may update these Terms from time to time. Changes will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.


Contact


If you have questions about this disclaimer or need assistance, contact:


info@btnrestoration.com